Frequently Asked Questions
Everything you need to know about our sustainable fashion collection.
What materials are used in TheNatural garments?
We prioritize the planet by using 100% organic cotton, recycled linen, and ethically sourced Tencel. All dyes used in our production process are non-toxic and biodegradable.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for environmental reasons, we encourage mindful shopping to reduce shipping emissions.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. As our fabrics are natural and pre-washed, they generally fit true to size with minimal shrinkage.
Are your products ethically manufactured?
Yes, we partner exclusively with Fair Trade certified factories that ensure safe working conditions, fair living wages, and no child labor.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.